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INNOVATION, PRODUCT AND IT DEVELOPMENT, AND VOC PROCESSES

The documents below render processes LMI's founder, Tim Maurer, has led for: 

1) Innovation planning in a disruptive, purpose-oriented, ESG, UN SDG and COVID Build-Back Better environment

2)  Product and IT Development Processs

3) Voice of the Customer (First Data Credit Card Processing Example)

DOING THE HARD WORK OF INNOVATION

Disrupt Or Be Disrupted; ESG Materiality Plus SDG Opportunities; COVID-19 Build-Back-Better Cross-Sector Collaboration; Digital Transformation; New Funding Sources; New Business Models; Supply Chains And Ecosystems; 

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TAP PROCESS EXPERTISE FOR RADICAL IMPROVEMENTS

These process roadmaps -- developed by capturing participatory, best-minds thinking -- led to dramatic  market share, revenue and profit impacts, including:

  1) Rapidly driving a transformation from a regulated to competitive business. plus the creation of the first smart grid technology deployment which resulted in securing 35% share of market amid 30 competitors

1) Doubling of EBIT-per-FTE to $260,000 in under 3 years

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